Holiday Peak Season Service Impact

Contact Us

Customer Service

For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate


Live chat hours: Monday - Friday 10:00-19:00 Eastern

Customer Service 1-855-256-6647
Outside of Canada please call 1-905-460-2530

Our call centre hours are: Monday to Friday 08:00 to 21:00 EST, Quebec 08:00-17:00 EST

Write us at:
National Customer Service
Loomis Express
201 Westcreek Blvd
Brampton, ON Canada, L6T 5T7

Technical Support

1-877-549-3638 and a technical support analyst will be available to assist you with any of our electronic shipping systems.

Accounts Receivable

For billing or invoice related questions email click here


To submit a claim for damaged or lost items complete the form and return back to:

To reach our claims by phone 1-866-223-8319

All claims will be evaluated in accordance to the Loomis Express terms and conditions

Senior Executives

Contact our Senior Executives